Our service
Our dedicated customer support team offers reliable technical support, quick response times, and preventive maintenance service.
Pre-Sales Services：
>Requirement Assessment: As a professional AV provider, We focus on understanding the unique requirements of our clients.Identify any technical limitations or challenges the client currently faces, such as space constraints, budget limitations, or specific user needs
>Consultation and Recommendations: After we know the customers requirement , we will provide tailored advice on AV products and solutions.
>Demonstrations and Trials: Offering product demonstrations or trial installations to showcase the potential benefits and functionalities of the proposed solutions.
>System Design: Creating customized designs and configurations for AV systems
In-Sales Services:
>Sales Proposal :Provide clients with a clear understanding of the project scope and costs.
>Project Management: Coordinating various aspects of the implementation, including timelines, resources, and communication among stakeholders.Ensure the successful implementation of the AV system as per the agreed proposal.
>Training and Support: Providing initial training sessions for clients and their teams to ensure they are familiar with the new AV technologies.
After-Sales Services:
>Technical Support: Professional Tech support team ensure any issues with the AV system are promptly addressed.
>Maintenance Services: Offer client-customized maintenance plans based on usage, equipment types, and client preferences.Increased lifespan and reliability of the AV systems, leading to a better overall client experience.
>Upgrades and Updates: keep to provide the upgrade software to our clients
Feedback and Improvement: customer's feedback will keep to foster continuous improvement in service